Terms of Service

By signing up for or using Pull Different (“the Service”), you agree to these Terms. If you're using the Service on behalf of a company, you confirm you have authority to bind that company to these Terms.

Pull Different is a multi-tenant SaaS operations platform for sports-card breakers, resellers, and manufacturers. The Service is provided by Pull Different Technologies (“us”, “we”).

You are responsible for keeping your credentials confidential and for everything done under your account. Notify us at hello@pulldifferent.io if you suspect unauthorized access.

We may suspend or terminate accounts that violate these Terms, fail to pay, or pose a risk to the platform or other tenants.

Paid plans renew automatically at the interval you selected at signup. Card details are tokenized and stored by our PCI-compliant payment processor; we never see them. Free trials require a valid payment method and will convert to a paid plan at the end of the trial unless cancelled.

Fees are non-refundable except where required by law. Cancel at any time from Settings → Billing; access continues to the end of the current billing period.

You retain all rights to the operational data your tenant generates. We get a limited license to host, process, and back up that data so the Service can run. We will not sell it or share it with advertisers. See our Privacy Policy for specifics.

You agree not to:

• Use the Service to commit fraud, harass, or break the law.
• Attempt to access other tenants' data or bypass tenant isolation.
• Reverse engineer, copy, or resell the Service without our written permission.
• Send spam, malware, or anything else that puts the platform or its users at risk.
• Exceed published API rate limits or attempt to disrupt the Service for other tenants.

The Service connects to third-party services — marketplaces, storefronts, streaming platforms, accounting tools, and pricing data sources — at your direction. You're responsible for your relationships and any data shared with those services. We're not liable for their availability, accuracy, or actions.

We aim for high availability but don't guarantee uninterrupted service. We may schedule maintenance and will give reasonable notice for planned downtime.

The Service is provided “as is.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, our aggregate liability for any claim arising out of these Terms or your use of the Service will not exceed the amounts you paid us in the twelve months before the event giving rise to the claim. We are not liable for indirect, consequential, or punitive damages.

You agree to indemnify us against claims arising from your violation of these Terms, your misuse of the Service, or your infringement of any third-party right.

These Terms are governed by the laws of the state where Pull Different Technologies is incorporated, without regard to conflict-of-laws principles.

We may update these Terms when the Service changes materially. We'll notify active users by email and post the updated date here. Continued use after a change means you accept the new Terms.

Questions? Email hello@pulldifferent.io.